COUNCIL OF CHAMBERS OF COMMERCE OF THE AMERICASIN COLLABORATION WITH ALPHEUS IQ
CCCAM
Council of Chambers of Commerce of the Americas
Puerto Rico · 2026
Market Sentiment Report.
A broad Market Sentiment survey of the Puerto Rico business community, with 135 responses mostly from C-Level executives in Puerto Rico.
135survey respondents
9industry verticals
89%C-suite level executives
90%+of entities verified
Alpheus IQ Banco Popular Center, 208 Ave. Luis Muñoz Rivera, San Juan, P.R., 00918Tel: 866-588-4434 · info@alpheusiq.com www.alpheusiq.com
Letter From Our Chairman
CCCAM
Council of Chambers of Commerce of the Americas
Letter
Letter From Our Chairman.
Dear Reader:
In 2020, the onset of the COVID-19 pandemic ushered in a series of economic shocks to global and Puerto Rico business communities. Many organizations realized how unprepared they were to face the operational and financial difficulties that resulted. It’s 2026 today and many businesses are still recovering from the impact of COVID-19 on the global economy. Given our unique skillset at Alpheus IQ, we decided to task ourselves with providing a Market Sentiment Report to help local businesses prepare for the uncertainty that lies ahead. This Puerto Rico Market Sentiment Report is the conclusion of an online survey that was available to local businesspeople through various online forums and trade associations. Through our marketing efforts, we were able to collect 135 responses, mostly from C-Level executives in Puerto Rico. After collecting the responses, we reached out to approximately 50% of respondents to confirm the existence of these entities, and fortunately, more than 90% were verified. The questions of the Survey were designed to help us determine the economic outlook and sentiment for 2026, based on known leading economic and business indicators. Although 135 responses from the approximately 47,081 businesses in Puerto Rico is a small sample size, we believe the insight the report provides is quite helpful.
As a suggestion on how to read this report, we recommend the following:
First, read the executive summary
Then, go to your industry section (or any other section in which you are interested) for industry-specific findings
Each section is presented similarly, and we have our insights at the end of each section.
We have tried to be as objective as possible in our analysis and hope that this Puerto Rico Market Sentiment Report will help you prepare for 2026.
Sincerely,
A. Cameron McKenzie-Hertell
Principal, Alpheus IQ · Vice President for North America, CCCAM
Puerto Rico Market Sentiment Report2
About CCCAM
CCCAM
Council of Chambers of Commerce of the Americas
About the council
A hemispheric platform for chamber cooperation.
The Council of Chambers of Commerce of the Americas (CCCAM) is a private, nonprofit, nongovernmental international association headquartered in Bogotá. On September 22, 2026, 36 chambers from 18 countries and territories signed its Founding Act. CCCAM connects their capabilities without replacing each chamber’s mandate or services.
A shared business voice
Connecting diverse chamber models around free enterprise, competitiveness and sustainable prosperity.
Greater capacity, together
Strengthening what each chamber does best through cooperation, knowledge and regional connections.
36founding chambers
18founding countries and territories
5regions represented
1chamber. One vote.
Six launch programs. Five work streams.
Hemispheric Trade Fairs01 / 06
Connect businesses across the Americas through focused, in-person, virtual and hybrid meetings.
The CCCAM Summit02 / 06
A shared meeting place for chamber leaders, business voices and a continental agenda.
Institutional Trade Missions03 / 06
Open doors to strategic markets with the knowledge and support of the chamber network.
Trade Intelligence04 / 06
Sector reports and a business-climate barometer to help anticipate change and opportunity.
Multilateral Cooperation05 / 06
Develop partnerships that bring technical expertise and resources to shared priorities.
Regional Value Chains06 / 06
Connect productive capabilities and explore the opportunities created by nearshoring.
Regional representation. Shared governance.
Ovidio Claros Polanco, Executive President of the Bogotá Chamber of Commerce, was elected unanimously at the first General Assembly and chairs the Board, alongside two vice presidents per region.
North America
Cameron McKenzie
Cámara de Comercio de Puerto Rico
Federico Batlle
Cámara de Comercio de Salvadoreños en Miami · SALCHAM
Central America
Leticia Escobar
Cámara de Comercio e Industria de El Salvador
Karim Qubain
Cámara de Comercio e Industrias de Cortés
Caribbean
Raoul Behr
Cámara de Comercio e Industria de Curazao
Lucile Houellemont
Cámara de Comercio y Producción de Santo Domingo
Andean Region
Eduardo Olivo
Cámara Nacional de Comercio de Bolivia
Mónica Heller
Cámara de Comercio de Quito
Southern Cone
Miguel Carrizosa
Cámara de Comercio Paraguayo Colombiana · CAPACOL
Padarath Jayant
Cámara de Comercio e Industrias de Surinam
Source: CCCAM Institutional Presentation, October 2026.
Puerto Rico Market Sentiment Report3
About Us
CCCAM
Council of Chambers of Commerce of the Americas
Who we are
About Us.
Established in 2015, Alpheus IQ is a boutique corporate financial advisory firm helping clients in every stage of its corporate life-cycle. We help corporations by providing financial structure, sound advice and experience in complicated transactions. The management team at the firm has worked on over $2 billion worth of transactions, including sales of companies, raising capital, and financial restructuring.
We provide hands-on service through your company’s life-cycle, from inception to succession to exit opportunities. We aim to be your corporate financial sounding board for important decisions.
ServiceCapabilities
Buyside Advisory
(Buying a business)
Helping you buy a business
Helping you buy part of a business
Helping a management team buy a company
Growth Capital
(Growing your business)
Finding and negotiating with equity investors or debt lenders
Getting long-term collateralized debt
Getting uncollateralized debt
Getting short-term debt
Sell-side Advisory
(Selling your business)
Exclusive sale of your business
Selling part of your business
Selling your business to employees
Advisory Services
(Transaction & Exit planning)
Valuing your business
Preparing your business to be sold
Exit and Succession planning
Restructuring your current business
Corporate Financial Advisory
(External CFO Services)
External CFO and CFO consulting
Budgeting and Forecasting
Financial Analysis
Cash Flow Management
Cost Reduction Analysis
Strategic Advisory Services
As part of our mission to grow your company, we can help you make timely and sound decisions with regards to your company’s financial future. Through our advisory services, you receive timely insight into your financials and pin-point areas where you can improve your financial performance. We identify and advise you where you can be more profitable and generate more cash, help you plan for future capital investments, and source your capital needs.
Puerto Rico Market Sentiment Report4
Disclaimer
CCCAM
Council of Chambers of Commerce of the Americas
Important Information
Disclaimer
This report does not constitute as tax, legal, financial planning or investment advice. Alpheus IQ does not assume any responsibility for the accuracy or completeness of any financial data provided in this report.
This report does not constitute an offer, invitation or recommendation to buy, sell, subscribe for or issue any securities or a solicitation of any such offer or invitation and shall not form the basis of any contract with Alpheus IQ.
Contacts
For additional information on this report, please contact:
Alpheus IQ
info@alpheusiq.com
(866) 588 – 4434
CCCAM
Council of Chambers of Commerce of the Americas
maria.conde@ccb.org.co
Bogotá, Colombia
Puerto Rico Market Sentiment Report5
Section
01
CCCAM
Council of Chambers of Commerce of the Americas
Executive Summary
Contents
01Executive Summary6
02Summary Results & Survey Overview9
03Consumer Discretionary & Hospitality16
04Education, Non-Profit & Other23
05Energy30
06Environmental & Agriculture37
07Financial & Insurance Services44
08Healthcare & Life Sciences51
09Industrials, Construction & Manufacturing58
10Professional & Business Services65
11Technology, IT & Media72
12Appendix I: Survey Questions79
Puerto Rico Market Sentiment Report6
01Executive Summary
CCCAM
Council of Chambers of Commerce of the Americas
Section 01
Executive Summary
Alpheus IQ is pleased to release the results of its 2026 Puerto Rico Market Sentiment Report. In mid-2023, Alpheus IQ surveyed hundreds of C-suite level Puerto Rico business leaders. 135 leaders provided responses to our survey.
Business leaders, investors, policy makers and non-governmental agencies likely find this report most useful in the following ways:
Gauge of Business Sentiment for 2026
This report is a window into the expectations of Puerto Rico business leaders.
Industry Benchmarking
The 135 respondents are grouped into nine industry classifications. Decision makers will find this report helpful for evaluating their business practices.
Motivation for Succession Planning
Most Puerto Rico leaders intuitively know that succession planning is an area of organizational weakness for many business. Our survey data confirms an absence of succession planning, especially among small and medium-sized enterprises (“SMEs”).
Key Findings
91%
123 of 135 respondents
90%
122 respondents
01Strong Revenue Outlook
123 of 135 respondents (91%) believe their sales will grow in 2026. Similarly, 122 respondents (90%) believe their industry will grow in 2026 as well.
02Growth Industries & Cash Management
Growth expectations, however, are not evenly distributed among the nine industries in our survey. While overall sentiments are generally bullish, leaders in the following four industries were particularly optimistic:
a)Consumer Discretionary & Hospitality
b)Financial & Insurance Services
c)Healthcare & Life Sciences
d)Industrials, Construction & Manufacturing
Industry GrowthBusiness Growth
Industry Analysis
Industry Growth
Business Growth
a)Consumer Discretionary & Hospitality
95%
95%
Education, Non-Profit & Other
71%
86%
Energy
67%
67%
Environmental & Agriculture
90%
70%
b)Financial & Insurance Services
95%
95%
c)Healthcare & Life Sciences
94%
94%
d)Industrials, Construction & Manufacturing
100%
100%
Professional & Business Services
83%
83%
Technology, IT & Media
90%
97%
*# of positive responses / total # of responses in a selected industry
Puerto Rico Market Sentiment Report7
01Executive Summary
CCCAM
Council of Chambers of Commerce of the Americas
Section 01 · Key Findings
Executive Summary
03
Net Working Capital Indicators are Bullish
Sales growth expectations are supported by net working capital trends. In aggregate, respondents expect inventories to increase (generally an indication of future sales & increase), do not forecast customer payment problems, and will not seek more lenient payment terms for themselves in 2026.
04
Multi-Faceted Growth Picture
Data points like sales growth, business expansion, net hiring, and working capital individually provide insight into growth expectations for 2026. When understood collectively, however, a compelling picture emerges. It is not merely that leaders say their sales will increases; respondents revealed their bullish outlook through multiple data points.
05
Troubled Waters for Energy:
In contrast to strong sentiments across the market as a whole, leaders in the Energy sector believe 2026 will be a challenging year. 33% respondents of the sector believe their company’s revenues will decline by 10% or more in 2026.
33%
Energy · revenue decline of 10% or more
06
Absence of Succession Planning:
55% of respondents do not have succession plans in place. Not having a succession plan can expose businesses and employees to potentially catastrophic impacts of business disruptions.
55%
No succession plan in place
Puerto Rico Market Sentiment Report8
Section
02
CCCAM
Council of Chambers of Commerce of the Americas
Summary Results & Survey Overview
Contents
01Executive Summary6
02Summary Results & Survey Overview9
03Consumer Discretionary & Hospitality16
04Education, Non-Profit & Other23
05Energy30
06Environmental & Agriculture37
07Financial & Insurance Services44
08Healthcare & Life Sciences51
09Industrials, Construction & Manufacturing58
10Professional & Business Services65
11Technology, IT & Media72
12Appendix I: Survey Questions79
Puerto Rico Market Sentiment Report9
02Summary Results & Survey Overview
CCCAM
Council of Chambers of Commerce of the Americas
Section 02
Survey Overview & Results
In 2026, Alpheus IQ conducted a broad Market Sentiment survey of the Puerto Rico business community. 135 respondents completed the survey. Approximately 89% of the respondents were C-suite level executives. Respondents provided both business-level and the industry-wide feedback to a range of questions (please see Appendix I for the list of survey questions). These 135 respondents represented nine industry verticals:
1.Consumer Discretionary & Hospitality
2.Education, Non-Profit & Other
3.Energy
4.Environmental & Agriculture
5.Financial & Insurance Services
6.Healthcare & Life Sciences
7.Industrials, Construction & Manufacturing
8.Professional & Business Services
9.Technology, IT & Media
Baseline Responses
The table below represents baseline responses from all respondents. Using this standard, individual industries can be evaluated against the Puerto Rico market as a whole. For example, all (100%) Healthcare & Life Science companies that participated in the survey expect to increase their inventory levels in 2026, compared to 84% of all 135 businesses represented in the survey.
Question
Yes
No
No Change
Not applicable
Do you have an expansion plan in 2026?
80%
20%
Do you plan to increase your inventory levels in 2026?
28%
5%
67%
Do you think customers will take longer to pay you in 2026?
20%
80%
Will sales in your industry grow in 2026?
90%
5%
4%
Will you grow your employee base in 2026?
78%
2%
20%
Will you try to get more credit terms with suppliers in 2026?
35%
65%
Will your sales grow in 2026?
91%
4%
4%
In the last 12 months, has a lack of capital kept you from attaining your business goals?
36%
64%
Do you have a succession plan for your business?
45%
55%
Sales Expectations
Broadly speaking, respondents believe 2026 will be a strong revenue year. In aggregate, leaders tended to see similar growth trajectories for “My Company” and “My Industry.”
"My Company" Sales Forecast
Increase
Decrease
No Change
# of Respondents
123
6
6
% of Respondents
91%
4%
4%
"My Industry" Sales Forecast
Increase
Decrease
No Change
# of Respondents
122
7
6
% of Respondents
90%
5%
4%
The leaders have similar directional views of their business and their industry, the number of responses were equivalent in terms of magnitude.
Puerto Rico Market Sentiment Report10
02Summary Results & Survey Overview
CCCAM
Council of Chambers of Commerce of the Americas
Section 02
Sales Expectations (Cont.)
Clear industry trends emerged in the more “extreme” sales forecasts. The “Ultra Bulls” (defined as 10% or more growth) and “Ultra Bears” (defined as 10% or more decline) displayed curious industry patterns:
1.Executives in the Energy industry foresee 2026 as an incredibly difficult operating environment. The Energy industry only represented 2% of respondents yet comprised nearly 33% of all Ultra Bear responses.
2.Positive responses were found across almost all nine industries. Bullish responses were, however, considerable in Financial & Insurance Services, Consumer Discretionary & Hospitality, Industrials, Construction & Manufacturing.
3.Education, Non-Profit & Other and Energy were overrepresented among bearish respondents. Education, Non-Profit & Other and Energy comprised 2% and 12% of respondents respectively, yet both show a 50% and 33% of “Ultra Bear” response for both their individual business and the entire industry respectively.
Company
Industry
"Ultra Bull" (10%+ Growth)
"Ultra Bear" (10%- Growth)
"Ultra Bull" (10%+ Growth)
"Ultra Bear" (10%- Growth)
Consumer Discretionary & Hospitality
41%
-
32%
-
Education, Non-Profit & Other
-
-
14%
-
Energy
67%
33%
33%
33%
Environmental & Agriculture
30%
-
20%
-
Financial & Insurance Services
42%
-
32%
-
Healthcare & Life Sciences
44%
6%
38%
6%
Industrials, Construction & Manufacturing
80%
-
50%
-
Professional & Business Services
56%
-
39%
-
Technology, IT & Media
37%
-
30%
3%
Puerto Rico Market Sentiment Report11
02Summary Results & Survey Overview
CCCAM
Council of Chambers of Commerce of the Americas
Section 02
Business Expansion vs. Cost Cuts
Survey Question: “Do you have an expansion plan, or will you cut costs in 2026?”
Puerto Rico businesses generally project to expand their businesses in 2026 versus cutting costs. These expectations normally follow sales projections. Energy is the only industry projecting 100% business expansion. Overall, 80% of respondents forecast business expansion versus 20% anticipating cost cuts
Cut costsExpansion plan
Business Expansion vs. Cost Cuts
Survey Question: “Will you grow your employee base in 2026?”
78% of respondents anticipate hiring in 2026, although 20% respondents anticipated no change. Only 2% of businesses in the survey expect to reduce headcount in 2026.
Survey Question: “How long does it take to recruit talent for your company?”
13% of respondents expect to find new talent in more than 5 months, while 77% believe 2-3 months to be the average duration required. The remaining 10% require less than a month to hire.
Since some businesses plan to cut costs in 2026, leaders have to find means other than headcount drop to reduce costs, such as better efficiency and working capital management, or improved financing terms.
Puerto Rico Market Sentiment Report13
02Summary Results & Survey Overview
CCCAM
Council of Chambers of Commerce of the Americas
Section 02 · Working Capital
Inventory Management
Among companies with meaningful inventories, 20 of 135 (38%) carried less than six weeks worth of sales on their balance sheets.
84% anticipate increasing their inventory levels in 2026.
Analysis: Generally, increasing inventory signals sales volume progression. It is logical that 84% of respondents anticipate inventory expansion in light of expected sales growth.
Days Inventory Held (DIH)
Inventory Expectations for 2026
Accounts Receivable (AR)
69% of respondents collect from their customers in 45 days or less; only 7 of 135 respondents (5%) indicated receivables over 90 days.
20% of leaders believe that customers will take longer to pay in 2026.
Analysis: Increasing AR days typically indicates that clients are having payment problems. Therefore, increasing AR is a negative business indicator. Conversely, decreasing AR typically means that clients are not having payment issues (and thus is a positive industry indicator). Based on the survey analysis, it is a favorable economic indicator that respondents do not predict client payment hitches in 2026
Average Collection Period (AR Days)
2026 Collections
Survey Question: “Do you think customers will take longer to pay you in 2026?”
Puerto Rico Market Sentiment Report14
02Summary Results & Survey Overview
CCCAM
Council of Chambers of Commerce of the Americas
Section 02 · Working Capital
Accounts Payable (AP)
84% of respondents pay their vendors and suppliers in 45 days or less.
65% of respondents will not pursue more favorable trade credit terms in 2026.
Analysis: Usually, Increasing AP days shows a cash crunch and is a negative indicator. Survey says 65% of respondents will not try to improve AP terms, this supporting their overall market outlook
Days Payable Outstanding
2026 Trade Credits
Survey Question: “Will you try to get better credit terms with suppliers in 2026?”
Puerto Rico Cash Conversion Cycles (CCC) By Industry
Respondents demonstrated that Puerto Rico businesses have divergent CCC by industry.
Commonly, industries with little inventory trend toward shorter CCC.
Industrial, Construction & Manufacturing had the longest CCC among the nine industries surveyed.
Puerto Rico Market Sentiment Report15
Section
03
CCCAM
Council of Chambers of Commerce of the Americas
Consumer Discretionary & Hospitality
Contents
01Executive Summary6
02Summary Results & Survey Overview9
03Consumer Discretionary & Hospitality16
04Education, Non-Profit & Other23
05Energy30
06Environmental & Agriculture37
07Financial & Insurance Services44
08Healthcare & Life Sciences51
09Industrials, Construction & Manufacturing58
10Professional & Business Services65
11Technology, IT & Media72
12Appendix I: Survey Questions79
Puerto Rico Market Sentiment Report16
03Consumer Discretionary & Hospitality
CCCAM
Council of Chambers of Commerce of the Americas
Section 03
Consumer Discretionary & Hospitality Industry
Survey respondents in the Consumer Discretionary & Hospitality industry consisted of tourism, hotels, restaurants, transportation, auto retail, and other retail sales companies. 22 survey respondents provided business expectations for 2026.
Sales Expectations: Industry Growth vs. “My Company”
What percentage increase in sales do you expect in your business in 2026?What percentage will your industry grow in sales in 2026?
Sales Commentary
95% of those surveyed believe their business will achieve increased sales in 2026; similarly, the same group of survey takers (91%) believe their industry will grow in 2026.
“My company” sales forecasts in Consumer Discretionary & Hospitality is higher than baseline growth expectations (91% across all industries).
Market sentiment in the Consumer Discretionary & Hospitality industry shows a positively skewed bell curve; opinions are generally clustered around consistent growth across the entire industry.
Puerto Rico Market Sentiment Report17
03Consumer Discretionary & Hospitality
CCCAM
Council of Chambers of Commerce of the Americas
Current Employee Headcount
2026 Hiring & Firing
Survey Question: “Will you grow your employee base in 2026?”
Employees Trends Commentary
82% of Consumer Discretionary & Hospitality respondents foresee hiring in 2026; this is slightly above the respondent baseline average of 78%.
Above-average hiring rates in the Consumer Discretionary & Hospitality industry are consistent with exponential revenue forecasts.
Recruitment Process
Survey Question: “How long does it take to recruit talent for your company?”
Survey Question: “Can you find the right people for the jobs you are recruiting for?”
Employees Trends Commentary
27% of Consumer Discretionary & Hospitality respondents can recruit new talent quickly; this is well above the respondent baseline average of 17%.
64% take between 2 to 5 months to recruit employees to their organization; this is below the baseline average of 77% across all industries.
Of the remaining survey respondents, 23% can hire new talent in less than a month compared to baseline average of 10%: while 14% take more than 5 months compared to baseline average of 13%.
Puerto Rico Market Sentiment Report18
03Consumer Discretionary & Hospitality
CCCAM
Council of Chambers of Commerce of the Americas
Business Expansion vs. Cost Cuts
18 of 22 of survey respondents (82%) in the Consumer Discretionary & Hospitality industry project to expand their business in the 2026. This is above the respondent baseline (80% of respondents project to expand their business in 2026), reinforcing the industry expectation.
Capital Availability
16 of 22 survey respondents (64%) in this industry had enough capital to attain business targets for the year.
This is above the respondent baseline of 64% across all industries.
The remaining 6 out of 22 (27%) respondents had some difficulty due to limited availability of capital in the business to continue their day-to-day activities. This is below the respondents baseline average of 36%.
Consumer Discretionary & Hospitality is a mature capital-intensive industry; the survey output seconds that remark.
Survey Question: “Has a lack of capital kept you from attaining your business goals?”
Inventory Management
73% (16 out of 22) of respondents indicate meaningful inventory levels.
Among Consumer Discretionary & Hospitality companies with meaningful inventories, 7 of 22 (37%) carried less than six weeks worth of sales on their balance sheets.
94% anticipate increasing their inventory levels in 2026, which is above the Puerto Rico baseline level of 84%. This seems consistent with an expectation of increased business volume in 2026.
Days Inventory Held (DIH)
Inventory Expectations for 2026
Survey Question: “Do you plan to increase or decrease your inventory levels in 2026?”
Puerto Rico Market Sentiment Report19
03Consumer Discretionary & Hospitality
CCCAM
Council of Chambers of Commerce of the Americas
Accounts Receivable (AR)
77% (17 out of 22) of Consumer Discretionary & Hospitality companies in Puerto Rico collect from their customers in 45 days or less; only 1 of 22 respondents (5%) indicated receivables over 90 days.
18% of leaders believe their customers will take longer to pay in 2026, below the respondent baseline of 20%.
Average Collection Period (AR Days)
2026 Collections
Survey Question: “Do you think customers will take longer to pay you in 2026?”
Accounts Payable (AP)
77% of Consumer Discretionary & Hospitality companies in Puerto Rico pay their vendors and suppliers in 45 days or less.
64% of respondents will not pursue more favorable trade credit terms in 2026, below with the Puerto Rico baseline of 65% across all industries.
Days Payable Outstanding
2026 Trade Credits
Survey Question: “Will you try to get better credit terms with suppliers in 2026?”
Puerto Rico Market Sentiment Report20
03Consumer Discretionary & Hospitality
CCCAM
Council of Chambers of Commerce of the Americas
Cash Conversion Cycle
On average, Consumer Discretionary & Hospitality firms in Puerto Rico expect a Cash Conversion Cycle (“CCC”) of approximately 37 days for 2026.
Interpreting CCC:
CCC measures the working capital efficiency of a company.
As a rule, lower CCC represents better working capital efficiency (because lower CCC is achieved by lower inventory levels, quicker customer payables, or more favorable trade credit terms).
Inventory
41 days
Receivable Days
28 days
Payable Days
31 days
Cash Conversion Cycle
37 days
Puerto Rico Market Sentiment Report21
03Consumer Discretionary & Hospitality
CCCAM
Council of Chambers of Commerce of the Americas
Section 03 · Conclusions
Conclusions - Consumer Discretionary & Hospitality Industry
Based on the survey responses of 22 Consumer Discretionary & Hospitality leaders, the following overall picture emerges:
01“Positively skewed revenue expectation among industry parcipants for business is inlines with the positive outlook for the industry growth.
02The revenue outlook and expectations of growth is aligned with most business leader’s outlook to maintain/expand their current staffing levels. 82% of the survey respondents believe they will either expand or maintain staffing levels in 2026.
03Consumer Discretionary & Hospitality sector respondents appear to be ready for succession when compared to most of their Puerto Rico peers in other industries. 13 of 22 respondents (59%) indicate that they have a succession plan in place versus the baseline of 45%.
04Businesses in this industry are positively impacted from a CCC perspective by delayed payments to vendors (31 days) versus prompt payments from customers (28 days)
051 of 22 Consumer Discretionary & Hospitality respondents represented medium-sized enterprises (defined as 20 to 400 employees) and 1 respondents represented large-sized enterprises (defined more than 400 employees). Businesses under 20 employees comprised 1 respondents. This is presumably driven by relatively capital-intensive business models; organizations in this industry may need to surpass critical size thresholds to achieve profitability.
06Based on survey responses, companies find it difficult to get the right talent for skilled and experienced labor in the industry. Said that 18 of 22 respondents (82%) expect to hire in 2026.
Puerto Rico Market Sentiment Report22
Section
04
CCCAM
Council of Chambers of Commerce of the Americas
Education, Non-Profit & Other
Contents
01Executive Summary6
02Summary Results & Survey Overview9
03Consumer Discretionary & Hospitality16
04Education, Non-Profit & Other23
05Energy30
06Environmental & Agriculture37
07Financial & Insurance Services44
08Healthcare & Life Sciences51
09Industrials, Construction & Manufacturing58
10Professional & Business Services65
11Technology, IT & Media72
12Appendix I: Survey Questions79
Puerto Rico Market Sentiment Report23
04Education, Non-Profit & Other
CCCAM
Council of Chambers of Commerce of the Americas
Section 04
Education, Non-Profit & Other Industry
Survey respondents in the Education, Non-Profit & Other industry consisted of education, philanthropic, religiously-affiliated, and other businesses. 7 respondents provided business expectations for 2026.
Sales Expectations: Industry Growth vs. “My Company”
What percentage increase in sales do you expect in your business in 2026?What percentage will your industry grow in sales in 2026?
Sales Commentary
86% of those surveyed believe their business will achieve increased sales in 2026; similarly, the same group of survey takers (91%) believe their industry will grow in 2026.
“My company” sales forecasts in Education, Non-Profit & Other is lower than baseline growth expectations (91% across all industries).
Market sentiment in the Education, Non-Profit & Other industry shows a negatively skewed bell curve; opinions are generally clustered around low-growth across the entire industry.
Puerto Rico Market Sentiment Report24
04Education, Non-Profit & Other
CCCAM
Council of Chambers of Commerce of the Americas
Current Employee Headcount
2026 Hiring & Firing
Survey Question: “Will you grow your employee base in 2026?”
Employees Trends Commentary
57% of Education, Non-Profit & Other respondents foresee hiring in 2026; this is slightly above the respondent baseline average of 78%.
Below-average hiring rates in the Education, Non-Profit & Other industry are consistent with average revenue forecasts.
Recruitment Process
Survey Question: “How long does it take to recruit talent for your company?”
Survey Question: “Can you find the right people for the jobs you are recruiting for?”
Employees Trends Commentary
43% of Consumer Discretionary & Hospitality respondents can recruit new talent quickly; this is well above the respondent baseline average of 17%.
86% take between 2 to 5 months to recruit employees to their organization; this is above the baseline average of 77% across all industries.
Of the remaining survey respondents, 14% can hire new talent in less than a month compared to baseline average of 10%: while 0% take more than 5 months compared to baseline average of 13%.
Puerto Rico Market Sentiment Report25
04Education, Non-Profit & Other
CCCAM
Council of Chambers of Commerce of the Americas
Business Expansion vs. Cost Cuts
5 of 7 of survey respondents (71%) in the Education, Non-Profit & Other industry project to expand their business in the 2026. This is below the respondent baseline (80% of respondents project to expand their business in 2026), reinforcing the industry expectation.
Capital Availability
3 of 7 survey respondents (64%) in this industry had enough capital to attain business targets for the year.
This is above the respondent baseline of 64% across all industries.
The remaining 4 out of 7 (57%) respondents had some difficulty due to limited availability of capital in the business to continue their day-to-day activities. This is above the respondents baseline average of 36%.
Education, Non-Profit & Other is a mature capital-intensive industry; the survey output seconds that remark.
Survey Question: “Has a lack of capital kept you from attaining your business goals?”
Inventory Management
0% (0 out of 7) of respondents indicate meaningful inventory levels.
Among Education, Non-Profit & Other companies with meaningful inventories, of 7 (0%) carried less than six weeks worth of sales on their balance sheets.
100% anticipate increasing their inventory levels in 2026, which is above the Puerto Rico baseline level of 84%. This seems consistent with an expectation of decreased business volume in 2026.
Days Inventory Held (DIH)
Inventory Expectations for 2026
Survey Question: “Do you plan to increase or decrease your inventory levels in 2026?”
Puerto Rico Market Sentiment Report26
04Education, Non-Profit & Other
CCCAM
Council of Chambers of Commerce of the Americas
Accounts Receivable (AR)
57% (4 out of 7) of Education, Non-Profit & Other companies in Puerto Rico collect from their customers in 45 days or less; only of 7 respondents (0%) indicated receivables over 90 days.
43% of leaders believe their customers will take longer to pay in 2026, above the respondent baseline of 20%.
Average Collection Period (AR Days)
2026 Collections
Survey Question: “Do you think customers will take longer to pay you in 2026?”
Accounts Payable (AP)
86% of Education, Non-Profit & Other companies in Puerto Rico pay their vendors and suppliers in 45 days or less.
86% of respondents will not pursue more favorable trade credit terms in 2026, above with the Puerto Rico baseline of 65% across all industries.
Days Payable Outstanding
2026 Trade Credits
Survey Question: “Will you try to get better credit terms with suppliers in 2026?”
Puerto Rico Market Sentiment Report27
04Education, Non-Profit & Other
CCCAM
Council of Chambers of Commerce of the Americas
Cash Conversion Cycle
On average, Education, Non-Profit & Other firms in Puerto Rico expect a Cash Conversion Cycle (“CCC”) of approximately 7 days for 2026.
Interpreting CCC:
CCC measures the working capital efficiency of a company.
As a rule, lower CCC represents better working capital efficiency (because lower CCC is achieved by lower inventory levels, quicker customer payables, or more favorable trade credit terms).
Inventory
(Blank)
Receivable Days
35 days
Payable Days
29 days
Cash Conversion Cycle
7 days
Puerto Rico Market Sentiment Report28
04Education, Non-Profit & Other
CCCAM
Council of Chambers of Commerce of the Americas
Section 04 · Conclusions
Conclusions - Education, Non-Profit & Other Industry
Based on the survey responses of 7 Education, Non-Profit & Other leaders, the following overall picture emerges:
01“Negatively skewed revenue expectation among industry parcipants for business is inlines with the negative outlook for the industry growth.
02The revenue outlook and expectations of growth is not-aligned with most business leader’s outlook to maintain/expand their current staffing levels. 57% of the survey respondents believe they will either expand or maintain staffing levels in 2026.
03Education, Non-Profit & Other sector respondents appear to be not-ready for succession when compared to most of their Puerto Rico peers in other industries. 2 of 7 respondents (29%) indicate that they have a succession plan in place versus the baseline of 45%.
04Businesses in this industry are negatively impacted from a CCC perspective by prompt payments to vendors (29 days) versus delayed payments from customers (35 days)
051 of 7 Education, Non-Profit & Other respondents represented medium-sized enterprises (defined as 20 to 400 employees) and 0 respondents represented large-sized enterprises (defined more than 400 employees). Businesses under 20 employees comprised 1 respondents. This is presumably driven by relatively capital-intensive business models; organizations in this industry may need to surpass critical size thresholds to achieve profitability.
06Based on survey responses, companies find it difficult to get the right talent for skilled and experienced labor in the industry. Said that 4 of 7 respondents (57%) expect to hire in 2026.
Puerto Rico Market Sentiment Report29
Section
05
CCCAM
Council of Chambers of Commerce of the Americas
Energy
Contents
01Executive Summary6
02Summary Results & Survey Overview9
03Consumer Discretionary & Hospitality16
04Education, Non-Profit & Other23
05Energy30
06Environmental & Agriculture37
07Financial & Insurance Services44
08Healthcare & Life Sciences51
09Industrials, Construction & Manufacturing58
10Professional & Business Services65
11Technology, IT & Media72
12Appendix I: Survey Questions79
Puerto Rico Market Sentiment Report30
05Energy
CCCAM
Council of Chambers of Commerce of the Americas
Section 05
Energy Industry
Survey respondents in the Energy industry included oil & gas companies, natural resource, electric utilities, and alternative energy companies. 3 respondents provided their business expectations for 2026.
Sales Expectations: Industry Growth vs. “My Company”
What percentage increase in sales do you expect in your business in 2026?What percentage will your industry grow in sales in 2026?
Sales Commentary
67% of those surveyed believe their business will achieve increased sales in 2026; similarly, the same group of survey takers (91%) believe their industry will grow in 2026.
“My company” sales forecasts in Energy is lower than baseline growth expectations (91% across all industries).
Market sentiment in the Energy industry shows a negatively skewed bell curve; opinions are generally clustered around low-growth across the entire industry.
Puerto Rico Market Sentiment Report31
05Energy
CCCAM
Council of Chambers of Commerce of the Americas
Current Employee Headcount
2026 Hiring & Firing
Survey Question: “Will you grow your employee base in 2026?”
Employees Trends Commentary
67% of Energy respondents foresee hiring in 2026; this is slightly above the respondent baseline average of 78%.
Below-average hiring rates in the Energy industry are consistent with average revenue forecasts.
Recruitment Process
Survey Question: “How long does it take to recruit talent for your company?”
Survey Question: “Can you find the right people for the jobs you are recruiting for?”
Employees Trends Commentary
33% of Consumer Discretionary & Hospitality respondents can recruit new talent quickly; this is well above the respondent baseline average of 17%.
100% take between 2 to 5 months to recruit employees to their organization; this is above the baseline average of 77% across all industries.
Of the remaining survey respondents, none can hire new talent in less than a month compared to baseline average of 10%: while 0% take more than 5 months compared to baseline average of 13%.
Puerto Rico Market Sentiment Report32
05Energy
CCCAM
Council of Chambers of Commerce of the Americas
Business Expansion vs. Cost Cuts
3 of 3 of survey respondents (100%) in the Energy industry project to expand their business in the 2026. This is above the respondent baseline (80% of respondents project to expand their business in 2026), reinforcing the industry expectation.
Capital Availability
1 of 3 survey respondents (64%) in this industry had enough capital to attain business targets for the year.
This is above the respondent baseline of 64% across all industries.
The remaining 2 out of 3 (67%) respondents had some difficulty due to limited availability of capital in the business to continue their day-to-day activities. This is above the respondents baseline average of 36%.
Energy is a mature capital-intensive industry; the survey output seconds that remark.
Survey Question: “Has a lack of capital kept you from attaining your business goals?”
Inventory Management
67% (2 out of 3) of respondents indicate meaningful inventory levels.
Among Energy companies with meaningful inventories, 1 of 3 (50%) carried less than six weeks worth of sales on their balance sheets.
0% anticipate increasing their inventory levels in 2026, which is below the Puerto Rico baseline level of 84%. This seems consistent with an expectation of decreased business volume in 2026.
Days Inventory Held (DIH)
Inventory Expectations for 2026
Survey Question: “Do you plan to increase or decrease your inventory levels in 2026?”
Puerto Rico Market Sentiment Report33
05Energy
CCCAM
Council of Chambers of Commerce of the Americas
Accounts Receivable (AR)
67% (2 out of 3) of Energy companies in Puerto Rico collect from their customers in 45 days or less; only of 3 respondents (0%) indicated receivables over 90 days.
33% of leaders believe their customers will take longer to pay in 2026, above the respondent baseline of 20%.
Average Collection Period (AR Days)
2026 Collections
Survey Question: “Do you think customers will take longer to pay you in 2022?”
Accounts Payable (AP)
33% of Energy companies in Puerto Rico pay their vendors and suppliers in 45 days or less.
0% of respondents will not pursue more favorable trade credit terms in 2026, below with the Puerto Rico baseline of 65% across all industries.
Days Payable Outstanding
2026 Trade Credits
Survey Question: “Will you try to get better credit terms with suppliers in 2026?”
Puerto Rico Market Sentiment Report34
05Energy
CCCAM
Council of Chambers of Commerce of the Americas
Cash Conversion Cycle
On average, Energy firms in Puerto Rico expect a Cash Conversion Cycle (“CCC”) of approximately 37 days for 2026.
Interpreting CCC:
CCC measures the working capital efficiency of a company.
As a rule, lower CCC represents better working capital efficiency (because lower CCC is achieved by lower inventory levels, quicker customer payables, or more favorable trade credit terms).
Inventory
38 days
Receivable Days
42 days
Payable Days
43 days
Cash Conversion Cycle
37 days
Puerto Rico Market Sentiment Report35
05Energy
CCCAM
Council of Chambers of Commerce of the Americas
Section 05 · Conclusions
Conclusions – Energy Industry
Based on the survey responses of 3 Energy leaders, the following overall picture emerges:
01“Negatively skewed revenue expectation among industry parcipants for business is inlines with the negative outlook for the industry growth.
02The revenue outlook and expectations of growth is not-aligned with most business leader’s outlook to maintain/expand their current staffing levels. 67% of the survey respondents believe they will either expand or maintain staffing levels in 2026.
03Energy sector respondents appear to be ready for succession when compared to most of their Puerto Rico peers in other industries. 3 of 3 respondents (100%) indicate that they have a succession plan in place versus the baseline of 45%.
04Businesses in this industry are positively impacted from a CCC perspective by delayed payments to vendors (43 days) versus prompt payments from customers (42 days)
051 of 3 Energy respondents represented medium-sized enterprises (defined as 20 to 400 employees) and 0 respondents represented large-sized enterprises (defined more than 400 employees). Businesses under 20 employees comprised 1 respondents. This is presumably driven by relatively capital-intensive business models; organizations in this industry may need to surpass critical size thresholds to achieve profitability.
06Based on survey responses, companies find it difficult to get the right talent for skilled and experienced labor in the industry. Said that 2 of 3 respondents (67%) expect to hire in 2026.
Puerto Rico Market Sentiment Report36
Section
06
CCCAM
Council of Chambers of Commerce of the Americas
Environmental & Agriculture
Contents
01Executive Summary6
02Summary Results & Survey Overview9
03Consumer Discretionary & Hospitality16
04Education, Non-Profit & Other23
05Energy30
06Environmental & Agriculture37
07Financial & Insurance Services44
08Healthcare & Life Sciences51
09Industrials, Construction & Manufacturing58
10Professional & Business Services65
11Technology, IT & Media72
12Appendix I: Survey Questions79
Puerto Rico Market Sentiment Report37
06Environmental & Agriculture
CCCAM
Council of Chambers of Commerce of the Americas
Section 06
Environmental & Agriculture Industry
Survey respondents in the Environmental & Agriculture industry included environmental management, agribusiness, agricultural services, and waste management firms. 10 respondents provided their business expectations for 2026.
Sales Expectations: Industry Growth vs. “My Company”
What percentage increase in sales do you expect in your business in 2026?What percentage will your industry grow in sales in 2026?
Sales Commentary
70% of those surveyed believe their business will achieve increased sales in 2026; similarly, the same group of survey takers (91%) believe their industry will grow in 2026.
“My company” sales forecasts in Environmental & Agriculture is lower than baseline growth expectations (91% across all industries).
Market sentiment in the Environmental & Agriculture industry shows a negatively skewed bell curve; opinions are generally clustered around low-growth across the entire industry.
Puerto Rico Market Sentiment Report38
06Environmental & Agriculture
CCCAM
Council of Chambers of Commerce of the Americas
Current Employee Headcount
2026 Hiring & Firing
Survey Question: “Will you grow your employee base in 2026?”
Employees Trends Commentary
90% of Environmental & Agriculture respondents foresee hiring in 2026; this is slightly above the respondent baseline average of 78%.
Above-average hiring rates in the Environmental & Agriculture industry are consistent with average revenue forecasts.
Recruitment Process
Survey Question: “How long does it take to recruit talent for your company?”
Survey Question: “Can you find the right people for the jobs you are recruiting for?”
Employees Trends Commentary
of Consumer Discretionary & Hospitality respondents can recruit new talent quickly; this is well above the respondent baseline average of 17%.
90% take between 2 to 5 months to recruit employees to their organization; this is above the baseline average of 77% across all industries.
Of the remaining survey respondents, none can hire new talent in less than a month compared to baseline average of 10%: while 10% take more than 5 months compared to baseline average of 13%.
Puerto Rico Market Sentiment Report39
06Environmental & Agriculture
CCCAM
Council of Chambers of Commerce of the Americas
Business Expansion vs. Cost Cuts
8 of 10 of survey respondents (80%) in the Environmental & Agriculture industry project to expand their business in the 2026. This is above the respondent baseline (80% of respondents project to expand their business in 2026), reinforcing the industry expectation.
Capital Availability
6 of 10 survey respondents (64%) in this industry had enough capital to attain business targets for the year.
This is above the respondent baseline of 64% across all industries.
The remaining 4 out of 10 (40%) respondents had some difficulty due to limited availability of capital in the business to continue their day-to-day activities. This is above the respondents baseline average of 36%.
Environmental & Agriculture is a mature capital-intensive industry; the survey output seconds that remark.
Survey Question: “Has a lack of capital kept you from attaining your business goals?”
Inventory Management
10% (1 out of 10) of respondents indicate meaningful inventory levels.
Among Environmental & Agriculture companies with meaningful inventories, of 10 (0%) carried less than six weeks worth of sales on their balance sheets.
100% anticipate increasing their inventory levels in 2026, which is above the Puerto Rico baseline level of 84%. This seems consistent with an expectation of decreased business volume in 2026.
Days Inventory Held (DIH)
Inventory Expectations for 2026
Survey Question: “Do you plan to increase or decrease your inventory levels in 2026?”
Puerto Rico Market Sentiment Report40
06Environmental & Agriculture
CCCAM
Council of Chambers of Commerce of the Americas
Accounts Receivable (AR)
70% (7 out of 10) of Environmental & Agriculture companies in Puerto Rico collect from their customers in 45 days or less; only of 10 respondents (0%) indicated receivables over 90 days.
10% of leaders believe their customers will take longer to pay in 2026, below the respondent baseline of 20%.
Average Collection Period (AR Days)
2026 Collections
Survey Question: “Do you think customers will take longer to pay you in 2026?”
Accounts Payable (AP)
90% of Environmental & Agriculture companies in Puerto Rico pay their vendors and suppliers in 45 days or less.
60% of respondents will not pursue more favorable trade credit terms in 2026, below with the Puerto Rico baseline of 65% across all industries.
Days Payable Outstanding
2026 Trade Credits
Survey Question: “Will you try to get better credit terms with suppliers in 2026?”
Puerto Rico Market Sentiment Report41
06Environmental & Agriculture
CCCAM
Council of Chambers of Commerce of the Americas
Cash Conversion Cycle
On average, Environmental & Agriculture firms in Puerto Rico expect a Cash Conversion Cycle (“CCC”) of approximately 51 days for 2026.
Interpreting CCC:
CCC measures the working capital efficiency of a company.
As a rule, lower CCC represents better working capital efficiency (because lower CCC is achieved by lower inventory levels, quicker customer payables, or more favorable trade credit terms).
Inventory
43 days
Receivable Days
36 days
Payable Days
28 days
Cash Conversion Cycle
51 days
Puerto Rico Market Sentiment Report42
06Environmental & Agriculture
CCCAM
Council of Chambers of Commerce of the Americas
Section 06 · Conclusions
Conclusions – Environmental & Agriculture Industry
Based on the survey responses of 10 Environmental & Agriculture leaders, the following overall picture emerges:
01“Negatively skewed revenue expectation among industry parcipants for business is inlines with the negative outlook for the industry growth.
02The revenue outlook and expectations of growth is not-aligned with most business leader’s outlook to maintain/expand their current staffing levels. 90% of the survey respondents believe they will either expand or maintain staffing levels in 2026.
03Environmental & Agriculture sector respondents appear to be not-ready for succession when compared to most of their Puerto Rico peers in other industries. 2 of 10 respondents (20%) indicate that they have a succession plan in place versus the baseline of 45%.
04Businesses in this industry are negatively impacted from a CCC perspective by prompt payments to vendors (28 days) versus delayed payments from customers (36 days)
051 of 10 Environmental & Agriculture respondents represented medium-sized enterprises (defined as 20 to 400 employees) and 0 respondents represented large-sized enterprises (defined more than 400 employees). Businesses under 20 employees comprised 1 respondents. This is presumably driven by relatively capital-intensive business models; organizations in this industry may need to surpass critical size thresholds to achieve profitability.
06Based on survey responses, companies find it difficult to get the right talent for skilled and experienced labor in the industry. Said that 9 of 10 respondents (90%) expect to hire in 2026.
Puerto Rico Market Sentiment Report43
Section
07
CCCAM
Council of Chambers of Commerce of the Americas
Financial & Insurance Services
Contents
01Executive Summary6
02Summary Results & Survey Overview9
03Consumer Discretionary & Hospitality16
04Education, Non-Profit & Other23
05Energy30
06Environmental & Agriculture37
07Financial & Insurance Services44
08Healthcare & Life Sciences51
09Industrials, Construction & Manufacturing58
10Professional & Business Services65
11Technology, IT & Media72
12Appendix I: Survey Questions79
Puerto Rico Market Sentiment Report44
07Financial & Insurance Services
CCCAM
Council of Chambers of Commerce of the Americas
Section 07
Financial Services & Insurance Industry
Survey respondents in the Financial & Insurance Services industry consisted of commercial banks, investment banks, investment firms, venture capital, private equity, insurance companies, accountancy firms, real estate firms, and insurance brokers. 19 respondents provided business expectations for 2026
Sales Expectations: Industry Growth vs. “My Company”
What percentage increase in sales do you expect in your business in 2026?What percentage will your industry grow in sales in 2026?
Sales Commentary
95% of those surveyed believe their business will achieve increased sales in 2026; similarly, the same group of survey takers (91%) believe their industry will grow in 2026.
“My company” sales forecasts in Financial & Insurance Services is higher than baseline growth expectations (91% across all industries).
Market sentiment in the Financial & Insurance Services industry shows a positively skewed bell curve; opinions are generally clustered around consistent growth across the entire industry.
Puerto Rico Market Sentiment Report45
07Financial & Insurance Services
CCCAM
Council of Chambers of Commerce of the Americas
Current Employee Headcount
2026 Hiring & Firing
Survey Question: “Will you grow your employee base in 2026?”
Employees Trends Commentary
58% of Financial & Insurance Services respondents foresee hiring in 2026; this is slightly above the respondent baseline average of 78%.
Below-average hiring rates in the Financial & Insurance Services industry are consistent with exponential revenue forecasts.
Recruitment Process
Survey Question: “How long does it take to recruit talent for your company?”
Survey Question: “Can you find the right people for the jobs you are recruiting for?”
Employees Trends Commentary
5% of Consumer Discretionary & Hospitality respondents can recruit new talent quickly; this is well above the respondent baseline average of 17%.
79% take between 2 to 5 months to recruit employees to their organization; this is above the baseline average of 77% across all industries.
Of the remaining survey respondents, 5% can hire new talent in less than a month compared to baseline average of 10%: while 16% take more than 5 months compared to baseline average of 13%.
Puerto Rico Market Sentiment Report46
07Financial & Insurance Services
CCCAM
Council of Chambers of Commerce of the Americas
Business Expansion vs. Cost Cuts
14 of 19 of survey respondents (74%) in the Financial & Insurance Services industry project to expand their business in the 2026. This is below the respondent baseline (80% of respondents project to expand their business in 2026), reinforcing the industry expectation.
Capital Availability
15 of 19 survey respondents (64%) in this industry had enough capital to attain business targets for the year.
This is above the respondent baseline of 64% across all industries.
The remaining 3 out of 19 (17%) respondents had some difficulty due to limited availability of capital in the business to continue their day-to-day activities. This is below the respondents baseline average of 36%.
Financial & Insurance Services is a mature capital-intensive industry; the survey output seconds that remark.
Survey Question: “Has a lack of capital kept you from attaining your business goals?”
Inventory Management
11% (2 out of 19) of respondents indicate meaningful inventory levels.
Among Financial & Insurance Services companies with meaningful inventories, 1 of 19 (33%) carried less than six weeks worth of sales on their balance sheets.
67% anticipate increasing their inventory levels in 2026, which is below the Puerto Rico baseline level of 84%. This seems consistent with an expectation of increased business volume in 2026.
Days Inventory Held (DIH)
Inventory Expectations for 2026
Survey Question: “Do you plan to increase or decrease your inventory levels in 2026?”
Puerto Rico Market Sentiment Report47
07Financial & Insurance Services
CCCAM
Council of Chambers of Commerce of the Americas
Accounts Receivable (AR)
89% (17 out of 19) of Financial & Insurance Services companies in Puerto Rico collect from their customers in 45 days or less; only of 19 respondents (0%) indicated receivables over 90 days.
11% of leaders believe their customers will take longer to pay in 2026, below the respondent baseline of 20%.
Average Collection Period (AR Days)
2026 Collections
Survey Question: “Do you think customers will take longer to pay you in 2026?”
Accounts Payable (AP)
100% of Financial & Insurance Services companies in Puerto Rico pay their vendors and suppliers in 45 days or less.
89% of respondents will not pursue more favorable trade credit terms in 2026, above with the Puerto Rico baseline of 65% across all industries.
Days Payable Outstanding
2026 Trade Credits
Survey Question: “Will you try to get better credit terms with suppliers in 2026?”
Puerto Rico Market Sentiment Report48
07Financial & Insurance Services
CCCAM
Council of Chambers of Commerce of the Americas
Cash Conversion Cycle
On average, Financial & Insurance Services firms in Puerto Rico expect a Cash Conversion Cycle (“CCC”) of approximately 73 days for 2026.
Interpreting CCC:
CCC measures the working capital efficiency of a company.
As a rule, lower CCC represents better working capital efficiency (because lower CCC is achieved by lower inventory levels, quicker customer payables, or more favorable trade credit terms).
Inventory
65 days
Receivable Days
26 days
Payable Days
18 days
Cash Conversion Cycle
73 days
Puerto Rico Market Sentiment Report49
07Financial & Insurance Services
CCCAM
Council of Chambers of Commerce of the Americas
Section 07 · Conclusions
Conclusions - Financial Services & Insurances Industry
Based on the survey responses of 19 Financial & Insurance Services leaders, the following overall picture emerges:
01“Positively skewed revenue expectation among industry parcipants for business is inlines with the positive outlook for the industry growth.
02The revenue outlook and expectations of growth is aligned with most business leader’s outlook to maintain/expand their current staffing levels. 58% of the survey respondents believe they will either expand or maintain staffing levels in 2026.
03Financial & Insurance Services sector respondents appear to be ready for succession when compared to most of their Puerto Rico peers in other industries. 11 of 19 respondents (58%) indicate that they have a succession plan in place versus the baseline of 45%.
04Businesses in this industry are negatively impacted from a CCC perspective by prompt payments to vendors (18 days) versus delayed payments from customers (26 days)
051 of 19 Financial & Insurance Services respondents represented medium-sized enterprises (defined as 20 to 400 employees) and 0 respondents represented large-sized enterprises (defined more than 400 employees). Businesses under 20 employees comprised 1 respondents. This is presumably driven by relatively capital-intensive business models; organizations in this industry may need to surpass critical size thresholds to achieve profitability.
06Based on survey responses, companies find it difficult to get the right talent for skilled and experienced labor in the industry. Said that 11 of 19 respondents (58%) expect to hire in 2026.
Puerto Rico Market Sentiment Report50
Section
08
CCCAM
Council of Chambers of Commerce of the Americas
Healthcare & Life Sciences
Contents
01Executive Summary6
02Summary Results & Survey Overview9
03Consumer Discretionary & Hospitality16
04Education, Non-Profit & Other23
05Energy30
06Environmental & Agriculture37
07Financial & Insurance Services44
08Healthcare & Life Sciences51
09Industrials, Construction & Manufacturing58
10Professional & Business Services65
11Technology, IT & Media72
12Appendix I: Survey Questions79
Puerto Rico Market Sentiment Report51
08Healthcare & Life Sciences
CCCAM
Council of Chambers of Commerce of the Americas
Section 08
Healthcare & Life Sciences Industry
Healthcare & Life Sciences industry respondents consisted of physicians (general & specialized), dentists, HMOs, Nursing Homes, Pharmaceutical Manufacturing, Pharmaceutical Sales, and other health-related businesses. 16 survey respondents provided business expectations for 2026.
Sales Expectations: Industry Growth vs. “My Company”
What percentage increase in sales do you expect in your business in 2026?What percentage will your industry grow in sales in 2026?
Sales Commentary
94% of those surveyed believe their business will achieve increased sales in 2026; similarly, the same group of survey takers (91%) believe their industry will grow in 2026.
“My company” sales forecasts in Healthcare & Life Sciences is higher than baseline growth expectations (91% across all industries).
Market sentiment in the Healthcare & Life Sciences industry shows a positively skewed bell curve; opinions are generally clustered around consistent growth across the entire industry.
Puerto Rico Market Sentiment Report52
08Healthcare & Life Sciences
CCCAM
Council of Chambers of Commerce of the Americas
Current Employee Headcount
2026 Hiring & Firing
Survey Question: “Will you grow your employee base in 2026?”
Employees Trends Commentary
94% of Healthcare & Life Sciences respondents foresee hiring in 2026; this is slightly above the respondent baseline average of 78%.
Above-average hiring rates in the Healthcare & Life Sciences industry are consistent with exponential revenue forecasts.
Recruitment Process
Survey Question: “How long does it take to recruit talent for your company?”
Survey Question: “Can you find the right people for the jobs you are recruiting for?”
Employees Trends Commentary
13% of Consumer Discretionary & Hospitality respondents can recruit new talent quickly; this is well above the respondent baseline average of 17%.
87% take between 2 to 5 months to recruit employees to their organization; this is above the baseline average of 77% across all industries.
Of the remaining survey respondents, none can hire new talent in less than a month compared to baseline average of 10%: while 13% take more than 5 months compared to baseline average of 13%.
Puerto Rico Market Sentiment Report53
08Healthcare & Life Sciences
CCCAM
Council of Chambers of Commerce of the Americas
Business Expansion vs. Cost Cuts
15 of 16 of survey respondents (94%) in the Healthcare & Life Sciences industry project to expand their business in the 2026. This is above the respondent baseline (80% of respondents project to expand their business in 2026), reinforcing the industry expectation.
Capital Availability
10 of 16 survey respondents (64%) in this industry had enough capital to attain business targets for the year.
This is above the respondent baseline of 64% across all industries.
The remaining 6 out of 16 (38%) respondents had some difficulty due to limited availability of capital in the business to continue their day-to-day activities. This is above the respondents baseline average of 36%.
Healthcare & Life Sciences is a mature capital-intensive industry; the survey output seconds that remark.
Survey Question: “Has a lack of capital kept you from attaining your business goals?”
Inventory Management
44% (7 out of 16) of respondents indicate meaningful inventory levels.
Among Healthcare & Life Sciences companies with meaningful inventories, 6 of 16 (75%) carried less than six weeks worth of sales on their balance sheets.
100% anticipate increasing their inventory levels in 2026, which is above the Puerto Rico baseline level of 84%. This seems consistent with an expectation of increased business volume in 2026.
Days Inventory Held (DIH)
Inventory Expectations for 2026
Survey Question: “Do you plan to increase or decrease your inventory levels in 2026?”
Puerto Rico Market Sentiment Report54
08Healthcare & Life Sciences
CCCAM
Council of Chambers of Commerce of the Americas
Accounts Receivable (AR)
81% (13 out of 16) of Healthcare & Life Sciences companies in Puerto Rico collect from their customers in 45 days or less; only 1 of 16 respondents (6%) indicated receivables over 90 days.
19% of leaders believe their customers will take longer to pay in 2026, below the respondent baseline of 20%.
Average Collection Period (AR Days)
2026 Collections
Survey Question: “Do you think customers will take longer to pay you in 2026?”
Accounts Payable (AP)
88% of Healthcare & Life Sciences companies in Puerto Rico pay their vendors and suppliers in 45 days or less.
56% of respondents will not pursue more favorable trade credit terms in 2026, below with the Puerto Rico baseline of 65% across all industries.
Days Payable Outstanding
2026 Trade Credits
Survey Question: “Will you try to get better credit terms with suppliers in 2026?”
Puerto Rico Market Sentiment Report55
08Healthcare & Life Sciences
CCCAM
Council of Chambers of Commerce of the Americas
Cash Conversion Cycle
On average, Healthcare & Life Sciences firms in Puerto Rico expect a Cash Conversion Cycle (“CCC”) of approximately 32 days for 2026.
Interpreting CCC:
CCC measures the working capital efficiency of a company.
As a rule, lower CCC represents better working capital efficiency (because lower CCC is achieved by lower inventory levels, quicker customer payables, or more favorable trade credit terms).
Inventory
28 days
Receivable Days
28 days
Payable Days
24 days
Cash Conversion Cycle
32 days
Puerto Rico Market Sentiment Report56
08Healthcare & Life Sciences
CCCAM
Council of Chambers of Commerce of the Americas
Section 08 · Conclusions
Conclusions - Healthcare & Life Sciences Industry
Based on the survey responses of 16 Healthcare & Life Sciences leaders, the following overall picture emerges:
01“Positively skewed revenue expectation among industry parcipants for business is inlines with the positive outlook for the industry growth.
02The revenue outlook and expectations of growth is aligned with most business leader’s outlook to maintain/expand their current staffing levels. 94% of the survey respondents believe they will either expand or maintain staffing levels in 2026.
03Healthcare & Life Sciences sector respondents appear to be not-ready for succession when compared to most of their Puerto Rico peers in other industries. 5 of 16 respondents (31%) indicate that they have a succession plan in place versus the baseline of 45%.
04Businesses in this industry are negatively impacted from a CCC perspective by prompt payments to vendors (24 days) versus delayed payments from customers (28 days)
051 of 16 Healthcare & Life Sciences respondents represented medium-sized enterprises (defined as 20 to 400 employees) and 1 respondents represented large-sized enterprises (defined more than 400 employees). Businesses under 20 employees comprised 1 respondents. This is presumably driven by relatively capital-intensive business models; organizations in this industry may need to surpass critical size thresholds to achieve profitability.
06Based on survey responses, companies find it difficult to get the right talent for skilled and experienced labor in the industry. Said that 15 of 16 respondents (94%) expect to hire in 2026.
Puerto Rico Market Sentiment Report57
Section
09
CCCAM
Council of Chambers of Commerce of the Americas
Industrials, Construction & Manufacturing
Contents
01Executive Summary6
02Summary Results & Survey Overview9
03Consumer Discretionary & Hospitality16
04Education, Non-Profit & Other23
05Energy30
06Environmental & Agriculture37
07Financial & Insurance Services44
08Healthcare & Life Sciences51
09Industrials, Construction & Manufacturing58
10Professional & Business Services65
11Technology, IT & Media72
12Appendix I: Survey Questions79
Puerto Rico Market Sentiment Report58
09Industrials, Construction & Manufacturing
CCCAM
Council of Chambers of Commerce of the Americas
Section 09
Industrials, Construction & Manufacturing Industry
Survey respondents in the Industrials, Construction & Manufacturing industry consisted of building materials, construction, construction equipment, contractors, and manufacturing firms. 10 industry respondents provided their business expectations for 2026.
Sales Expectations: Industry Growth vs. “My Company”
What percentage increase in sales do you expect in your business in 2026?What percentage will your industry grow in sales in 2026?
Sales Commentary
100% of those surveyed believe their business will achieve increased sales in 2026; similarly, the same group of survey takers (91%) believe their industry will grow in 2026.
“My company” sales forecasts in Industrials, Construction & Manufacturing is higher than baseline growth expectations (91% across all industries).
Market sentiment in the Industrials, Construction & Manufacturing industry shows a positively skewed bell curve; opinions are generally clustered around consistent growth across the entire industry.
Puerto Rico Market Sentiment Report59
09Industrials, Construction & Manufacturing
CCCAM
Council of Chambers of Commerce of the Americas
Current Employee Headcount
2026 Hiring & Firing
Survey Question: “Will you grow your employee base in 2026?”
Employees Trends Commentary
100% of Industrials, Construction & Manufacturing respondents foresee hiring in 2026; this is slightly above the respondent baseline average of 78%.
Above-average hiring rates in the Industrials, Construction & Manufacturing industry are consistent with exponential revenue forecasts.
Recruitment Process
Survey Question: “How long does it take to recruit talent for your company?”
Survey Question: “Can you find the right people for the jobs you are recruiting for?”
Employees Trends Commentary
20% of Consumer Discretionary & Hospitality respondents can recruit new talent quickly; this is well above the respondent baseline average of 17%.
100% take between 2 to 5 months to recruit employees to their organization; this is above the baseline average of 77% across all industries.
Of the remaining survey respondents, none can hire new talent in less than a month compared to baseline average of 10%: while 0% take more than 5 months compared to baseline average of 13%.
Puerto Rico Market Sentiment Report60
09Industrials, Construction & Manufacturing
CCCAM
Council of Chambers of Commerce of the Americas
Business Expansion vs. Cost Cuts
8 of 10 of survey respondents (80%) in the Industrials, Construction & Manufacturing industry project to expand their business in the 2026. This is above the respondent baseline (80% of respondents project to expand their business in 2026), reinforcing the industry expectation.
Capital Availability
6 of 10 survey respondents (64%) in this industry had enough capital to attain business targets for the year.
This is above the respondent baseline of 64% across all industries.
The remaining 4 out of 10 (40%) respondents had some difficulty due to limited availability of capital in the business to continue their day-to-day activities. This is above the respondents baseline average of 36%.
Industrials, Construction & Manufacturing is a mature capital-intensive industry; the survey output seconds that remark.
Survey Question: “Has a lack of capital kept you from attaining your business goals?”
Inventory Management
30% (3 out of 10) of respondents indicate meaningful inventory levels.
Among Industrials, Construction & Manufacturing companies with meaningful inventories, 2 of 10 (33%) carried less than six weeks worth of sales on their balance sheets.
80% anticipate increasing their inventory levels in 2026, which is below the Puerto Rico baseline level of 84%. This seems consistent with an expectation of increased business volume in 2026.
Days Inventory Held (DIH)
Inventory Expectations for 2026
Survey Question: “Do you plan to increase or decrease your inventory levels in 2026?”
Puerto Rico Market Sentiment Report61
09Industrials, Construction & Manufacturing
CCCAM
Council of Chambers of Commerce of the Americas
Accounts Receivable (AR)
50% (5 out of 10) of Industrials, Construction & Manufacturing companies in Puerto Rico collect from their customers in 45 days or less; only 2 of 10 respondents (20%) indicated receivables over 90 days.
10% of leaders believe their customers will take longer to pay in 2026, below the respondent baseline of 20%.
Average Collection Period (AR Days)
2026 Collections
Survey Question: “Do you think customers will take longer to pay you in 2026?”
Accounts Payable (AP)
70% of Industrials, Construction & Manufacturing companies in Puerto Rico pay their vendors and suppliers in 45 days or less.
40% of respondents will not pursue more favorable trade credit terms in 2026, below with the Puerto Rico baseline of 65% across all industries.
Days Payable Outstanding
2026 Trade Credits
Survey Question: “Will you try to get better credit terms with suppliers in 2026?”
Puerto Rico Market Sentiment Report62
09Industrials, Construction & Manufacturing
CCCAM
Council of Chambers of Commerce of the Americas
Cash Conversion Cycle
On average, Industrials, Construction & Manufacturing firms in Puerto Rico expect a Cash Conversion Cycle (“CCC”) of approximately 93 days for 2026.
Interpreting CCC:
CCC measures the working capital efficiency of a company.
As a rule, lower CCC represents better working capital efficiency (because lower CCC is achieved by lower inventory levels, quicker customer payables, or more favorable trade credit terms).
Inventory
76 days
Receivable Days
54 days
Payable Days
37 days
Cash Conversion Cycle
93 days
Puerto Rico Market Sentiment Report63
09Industrials, Construction & Manufacturing
CCCAM
Council of Chambers of Commerce of the Americas
Section 09 · Conclusions
Conclusions - Industrials, Construction & Manufacturing Industry
Based on the survey responses of 10 Industrials, Construction & Manufacturing leaders, the following overall picture emerges:
01“Positively skewed revenue expectation among industry parcipants for business is inlines with the positive outlook for the industry growth.
02The revenue outlook and expectations of growth is aligned with most business leader’s outlook to maintain/expand their current staffing levels. 100% of the survey respondents believe they will either expand or maintain staffing levels in 2026.
03Industrials, Construction & Manufacturing sector respondents appear to be not-ready for succession when compared to most of their Puerto Rico peers in other industries. 4 of 10 respondents (40%) indicate that they have a succession plan in place versus the baseline of 45%.
04Businesses in this industry are negatively impacted from a CCC perspective by prompt payments to vendors (37 days) versus delayed payments from customers (54 days)
051 of 10 Industrials, Construction & Manufacturing respondents represented medium-sized enterprises (defined as 20 to 400 employees) and 0 respondents represented large-sized enterprises (defined more than 400 employees). Businesses under 20 employees comprised 1 respondents. This is presumably driven by relatively capital-intensive business models; organizations in this industry may need to surpass critical size thresholds to achieve profitability.
06Based on survey responses, companies find it difficult to get the right talent for skilled and experienced labor in the industry. Said that 10 of 10 respondents (100%) expect to hire in 2026.
Puerto Rico Market Sentiment Report64
Section
10
CCCAM
Council of Chambers of Commerce of the Americas
Professional & Business Services
Contents
01Executive Summary6
02Summary Results & Survey Overview9
03Consumer Discretionary & Hospitality16
04Education, Non-Profit & Other23
05Energy30
06Environmental & Agriculture37
07Financial & Insurance Services44
08Healthcare & Life Sciences51
09Industrials, Construction & Manufacturing58
10Professional & Business Services65
11Technology, IT & Media72
12Appendix I: Survey Questions79
Puerto Rico Market Sentiment Report65
10Professional & Business Services
CCCAM
Council of Chambers of Commerce of the Americas
Section 10
Professional & Business Services Industry
Respondents in the Professional & Business Services industry consisted of legal, architectural, engineering, management consulting, scientific & technical consulting, and other business service providers. 18 industry leaders provided survey responses.
Sales Expectations: Industry Growth vs. “My Company”
What percentage increase in sales do you expect in your business in 2026?What percentage will your industry grow in sales in 2026?
Sales Commentary
83% of those surveyed believe their business will achieve increased sales in 2026; similarly, the same group of survey takers (91%) believe their industry will grow in 2026.
“My company” sales forecasts in Professional & Business Services is lower than baseline growth expectations (91% across all industries).
Market sentiment in the Professional & Business Services industry shows a negatively skewed bell curve; opinions are generally clustered around low-growth across the entire industry.
Puerto Rico Market Sentiment Report66
10Professional & Business Services
CCCAM
Council of Chambers of Commerce of the Americas
Current Employee Headcount
2026 Hiring & Firing
Survey Question: “Will you grow your employee base in 2026?”
Employees Trends Commentary
61% of Professional & Business Services respondents foresee hiring in 2026; this is slightly above the respondent baseline average of 78%.
Below-average hiring rates in the Professional & Business Services industry are consistent with average revenue forecasts.
Recruitment Process
Survey Question: “How long does it take to recruit talent for your company?”
Survey Question: “Can you find the right people for the jobs you are recruiting for?”
Employees Trends Commentary
22% of Consumer Discretionary & Hospitality respondents can recruit new talent quickly; this is well above the respondent baseline average of 17%.
59% take between 2 to 5 months to recruit employees to their organization; this is below the baseline average of 77% across all industries.
Of the remaining survey respondents, 18% can hire new talent in less than a month compared to baseline average of 10%: while 24% take more than 5 months compared to baseline average of 13%.
Puerto Rico Market Sentiment Report67
10Professional & Business Services
CCCAM
Council of Chambers of Commerce of the Americas
Business Expansion vs. Cost Cuts
10 of 18 of survey respondents (56%) in the Professional & Business Services industry project to expand their business in the 2026. This is below the respondent baseline (80% of respondents project to expand their business in 2026), reinforcing the industry expectation.
Capital Availability
14 of 18 survey respondents (64%) in this industry had enough capital to attain business targets for the year.
This is above the respondent baseline of 64% across all industries.
The remaining 4 out of 18 (22%) respondents had some difficulty due to limited availability of capital in the business to continue their day-to-day activities. This is below the respondents baseline average of 36%.
Professional & Business Services is a mature capital-intensive industry; the survey output seconds that remark.
Survey Question: “Has a lack of capital kept you from attaining your business goals?”
Inventory Management
6% (1 out of 18) of respondents indicate meaningful inventory levels.
Among Professional & Business Services companies with meaningful inventories, of 18 (0%) carried less than six weeks worth of sales on their balance sheets.
50% anticipate increasing their inventory levels in 2026, which is below the Puerto Rico baseline level of 84%. This seems consistent with an expectation of decreased business volume in 2026.
Days Inventory Held (DIH)
Inventory Expectations for 2026
Survey Question: “Do you plan to increase or decrease your inventory levels in 2026?”
Puerto Rico Market Sentiment Report68
10Professional & Business Services
CCCAM
Council of Chambers of Commerce of the Americas
Accounts Receivable (AR)
67% (12 out of 18) of Professional & Business Services companies in Puerto Rico collect from their customers in 45 days or less; only 1 of 18 respondents (6%) indicated receivables over 90 days.
28% of leaders believe their customers will take longer to pay in 2026, above the respondent baseline of 20%.
Average Collection Period (AR Days)
2026 Collections
Survey Question: “Do you think customers will take longer to pay you in 2026?”
Accounts Payable (AP)
78% of Professional & Business Services companies in Puerto Rico pay their vendors and suppliers in 45 days or less.
78% of respondents will not pursue more favorable trade credit terms in 2026, above with the Puerto Rico baseline of 65% across all industries.
Days Payable Outstanding
2026 Trade Credits
Survey Question: “Will you try to get better credit terms with suppliers in 2026?”
Puerto Rico Market Sentiment Report69
10Professional & Business Services
CCCAM
Council of Chambers of Commerce of the Americas
Cash Conversion Cycle
On average, Professional & Business Services firms in Puerto Rico expect a Cash Conversion Cycle (“CCC”) of approximately 50 days for 2026.
Interpreting CCC:
CCC measures the working capital efficiency of a company.
As a rule, lower CCC represents better working capital efficiency (because lower CCC is achieved by lower inventory levels, quicker customer payables, or more favorable trade credit terms).
Inventory
38 days
Receivable Days
41 days
Payable Days
29 days
Cash Conversion Cycle
50 days
Puerto Rico Market Sentiment Report70
10Professional & Business Services
CCCAM
Council of Chambers of Commerce of the Americas
Section 10 · Conclusions
Conclusions - Professional & Business Services Industry
Based on the survey responses of 18 Professional & Business Services leaders, the following overall picture emerges:
01“Negatively skewed revenue expectation among industry parcipants for business is inlines with the negative outlook for the industry growth.
02The revenue outlook and expectations of growth is not-aligned with most business leader’s outlook to maintain/expand their current staffing levels. 61% of the survey respondents believe they will either expand or maintain staffing levels in 2026.
03Professional & Business Services sector respondents appear to be not-ready for succession when compared to most of their Puerto Rico peers in other industries. 7 of 18 respondents (39%) indicate that they have a succession plan in place versus the baseline of 45%.
04Businesses in this industry are negatively impacted from a CCC perspective by prompt payments to vendors (29 days) versus delayed payments from customers (41 days)
051 of 18 Professional & Business Services respondents represented medium-sized enterprises (defined as 20 to 400 employees) and 0 respondents represented large-sized enterprises (defined more than 400 employees). Businesses under 20 employees comprised 1 respondents. This is presumably driven by relatively capital-intensive business models; organizations in this industry may need to surpass critical size thresholds to achieve profitability.
06Based on survey responses, companies find it difficult to get the right talent for skilled and experienced labor in the industry. Said that 11 of 18 respondents (61%) expect to hire in 2026.
Puerto Rico Market Sentiment Report71
Section
11
CCCAM
Council of Chambers of Commerce of the Americas
Technology, IT & Media
Contents
01Executive Summary6
02Summary Results & Survey Overview9
03Consumer Discretionary & Hospitality16
04Education, Non-Profit & Other23
05Energy30
06Environmental & Agriculture37
07Financial & Insurance Services44
08Healthcare & Life Sciences51
09Industrials, Construction & Manufacturing58
10Professional & Business Services65
11Technology, IT & Media72
12Appendix I: Survey Questions79
Puerto Rico Market Sentiment Report72
11Technology, IT & Media
CCCAM
Council of Chambers of Commerce of the Americas
Section 11
Technology, IT & Media Industry
Respondents in the Technology, IT & Media industry consisted of telecom, print and digital media, entertainment, and e-commerce companies. 30 survey respondents provided expectations for 2026.
Sales Expectations: Industry Growth vs. “My Company”
What percentage increase in sales do you expect in your business in 2026?What percentage will your industry grow in sales in 2026?
Sales Commentary
97% of those surveyed believe their business will achieve increased sales in 2026; similarly, the same group of survey takers (91%) believe their industry will grow in 2026.
“My company” sales forecasts in Technology, IT & Media is higher than baseline growth expectations (91% across all industries).
Market sentiment in the Technology, IT & Media industry shows a positively skewed bell curve; opinions are generally clustered around consistent growth across the entire industry.
Puerto Rico Market Sentiment Report73
11Technology, IT & Media
CCCAM
Council of Chambers of Commerce of the Americas
Current Employee Headcount
2026 Hiring & Firing
Survey Question: “Will you grow your employee base in 2026?”
Employees Trends Commentary
83% of Technology, IT & Media respondents foresee hiring in 2026; this is slightly above the respondent baseline average of 78%.
Above-average hiring rates in the Technology, IT & Media industry are consistent with average revenue forecasts.
Recruitment Process
Survey Question: “How long does it take to recruit talent for your company?”
Survey Question: “Can you find the right people for the jobs you are recruiting for?”
Employees Trends Commentary
13% of Consumer Discretionary & Hospitality respondents can recruit new talent quickly; this is well above the respondent baseline average of 17%.
77% take between 2 to 5 months to recruit employees to their organization; this is below the baseline average of 77% across all industries.
Of the remaining survey respondents, 10% can hire new talent in less than a month compared to baseline average of 10%: while 13% take more than 5 months compared to baseline average of 13%.
Puerto Rico Market Sentiment Report74
11Technology, IT & Media
CCCAM
Council of Chambers of Commerce of the Americas
Business Expansion vs. Cost Cuts
27 of 30 of survey respondents (90%) in the Technology, IT & Media industry project to expand their business in the 2026. This is above the respondent baseline (80% of respondents project to expand their business in 2026), reinforcing the industry expectation.
Capital Availability
15 of 30 survey respondents (64%) in this industry had enough capital to attain business targets for the year.
This is above the respondent baseline of 64% across all industries.
The remaining 15 out of 30 (50%) respondents had some difficulty due to limited availability of capital in the business to continue their day-to-day activities. This is above the respondents baseline average of 36%.
Technology, IT & Media is a mature capital-intensive industry; the survey output seconds that remark.
Survey Question: “Has a lack of capital kept you from attaining your business goals?”
Inventory Management
20% (6 out of 30) of respondents indicate meaningful inventory levels.
Among Technology, IT & Media companies with meaningful inventories, 3 of 30 (38%) carried less than six weeks worth of sales on their balance sheets.
83% anticipate increasing their inventory levels in 2026, which is below the Puerto Rico baseline level of 84%. This seems consistent with an expectation of increased business volume in 2026.
Days Inventory Held (DIH)
Inventory Expectations for 2026
Survey Question: “Do you plan to increase or decrease your inventory levels in 2026?”
Puerto Rico Market Sentiment Report75
11Technology, IT & Media
CCCAM
Council of Chambers of Commerce of the Americas
Accounts Receivable (AR)
53% (16 out of 30) of Technology, IT & Media companies in Puerto Rico collect from their customers in 45 days or less; only 2 of 30 respondents (7%) indicated receivables over 90 days.
23% of leaders believe their customers will take longer to pay in 2026, above the respondent baseline of 20%.
Average Collection Period (AR Days)
2026 Collections
Survey Question: “Do you think customers will take longer to pay you in 2026?”
Accounts Payable (AP)
87% of Technology, IT & Media companies in Puerto Rico pay their vendors and suppliers in 45 days or less.
60% of respondents will not pursue more favorable trade credit terms in 2026, below with the Puerto Rico baseline of 65% across all industries.
Days Payable Outstanding
2026 Trade Credits
Survey Question: “Will you try to get better credit terms with suppliers in 2026?”
Puerto Rico Market Sentiment Report76
11Technology, IT & Media
CCCAM
Council of Chambers of Commerce of the Americas
Cash Conversion Cycle
On average, Technology, IT & Media firms in Puerto Rico expect a Cash Conversion Cycle (“CCC”) of approximately 52 days for 2026.
Interpreting CCC:
CCC measures the working capital efficiency of a company.
As a rule, lower CCC represents better working capital efficiency (because lower CCC is achieved by lower inventory levels, quicker customer payables, or more favorable trade credit terms).
Inventory
37 days
Receivable Days
45 days
Payable Days
30 days
Cash Conversion Cycle
52 days
Puerto Rico Market Sentiment Report77
11Technology, IT & Media
CCCAM
Council of Chambers of Commerce of the Americas
Section 11 · Conclusions
Conclusions - Technology, IT & Media Industry
Based on the survey responses of 30 Technology, IT & Media leaders, the following overall picture emerges:
01“Positively skewed revenue expectation among industry parcipants for business is inconsistent with the negative outlook for the industry growth.
02The revenue outlook and expectations of growth is aligned with most business leader’s outlook to maintain/expand their current staffing levels. 83% of the survey respondents believe they will either expand or maintain staffing levels in 2026.
03Technology, IT & Media sector respondents appear to be not-ready for succession when compared to most of their Puerto Rico peers in other industries. 14 of 30 respondents (47%) indicate that they have a succession plan in place versus the baseline of 45%.
04Businesses in this industry are negatively impacted from a CCC perspective by prompt payments to vendors (30 days) versus delayed payments from customers (45 days)
051 of 30 Technology, IT & Media respondents represented medium-sized enterprises (defined as 20 to 400 employees) and 0 respondents represented large-sized enterprises (defined more than 400 employees). Businesses under 20 employees comprised 1 respondents. This is presumably driven by relatively capital-intensive business models; organizations in this industry may need to surpass critical size thresholds to achieve profitability.
06Based on survey responses, companies find it difficult to get the right talent for skilled and experienced labor in the industry. Said that 25 of 30 respondents (83%) expect to hire in 2026.
Puerto Rico Market Sentiment Report78
Section
12
CCCAM
Council of Chambers of Commerce of the Americas
Appendix I: Survey Questions
Contents
01Executive Summary6
02Summary Results & Survey Overview9
03Consumer Discretionary & Hospitality16
04Education, Non-Profit & Other23
05Energy30
06Environmental & Agriculture37
07Financial & Insurance Services44
08Healthcare & Life Sciences51
09Industrials, Construction & Manufacturing58
10Professional & Business Services65
11Technology, IT & Media72
12Appendix I: Survey Questions79
Puerto Rico Market Sentiment Report79
12Appendix I: Survey Questions
CCCAM
Council of Chambers of Commerce of the Americas
Section 12
Appendix I – Survey Questions
1.What industry are you in?
2.What percentage will your industry grow in sales in 2026?
3.What are your annual sales?
4.What percentage increase in sales do you expect in your business in 2026?
5.How many employees do you have?
6.Will you grow your employee base in 2026?
7.Can you find the right people for the jobs you are recruiting for?
8.How long does it take to recruit talent for your company?
9.Do you have an expansion plan, or will you cut costs in 2026?
10.How many weeks worth of sales do you have in inventory on hand?
11.Do you plan to increase or decrease your inventory levels in 2026?
12.How long does an average customer take to pay you?
13.Do you think customers will take longer to pay you in 2026?
14.How long do you typically take to pay suppliers?
15.Will you try to get more credit terms with suppliers in 20262026?
16.What is the cash conversion cycle of the company?
17.In the last 12 months, has a lack of capital kept you from attaining your business goals?
18.Do you have a succession plan for your business?